FAQ

What size should I get?

Please refer to our size chart (click here) if you are unsure what size to get. We recommend sizing up if you are unsure or between sizes, our bootees will hug the ankle and stay on even as the foot grows.  

Help! I lost a shoe.

Our shoes are designed to stay on all day comfortably. However, things happen. We have what we call the The Fairy Godmother Clause, our policy of shipping a single lost shoe, because even Cinderella lost a shoe and needed a little help. If you lose a shoe, email us at hi@hartsbootees.com. 

What is the knit? 

A material made up of strong yet lightweight strands of yarn that have been woven into a one-piece upper, comfortably securing a child's foot to a flexible sole. It’s 100% recycled material. 

Are they cruelty-free?

100%. HARTS are sustainable and vegan. We use vegan leather and premium recycled knit to make our soft, washable shoes. 

Are they a sock or a shoe?

Yes. HARTS are soft and stretchy like a sock and durable like a light shoe. The best of both worlds, a sock-shoe. 

Should they be worn with socks?

If you want! They’re super cute with a tall or short sock underneath. But the soft inside fibers go just fine on bare feet. The purpose of Bootees is to simplify your life and get rid of all of the baby socks that fall off and shoes that hurt feet. 

Are they machine washable?

Yes. We recommend wash normally and air dry. Easy peasy. The dryer will not hurt them, but they will last longer if you air dry. 

What's your return policy?

We happily accept returns and exchanges for 30 days. For a return/exchange label, click here. To contact us, click here.

Become a retailer

At this time, we are expanding quickly online. Please reach out with business inquires: hi@hartsbootees.com.